Shipping & Delivery Policy – InkMyGift
Last updated: November 2025
Thank you for shopping with InkMyGift!
We aim to deliver your order as quickly and safely as possible. Please read our Shipping & Delivery Policy carefully to understand how and when your orders will reach you.
🟣 1. Order Processing Time
- All orders are processed within 1–3 business days after receiving payment and design confirmation (if applicable).
- For customized products, production time may vary depending on design complexity or approval delays.
- Orders are not processed or shipped on Sundays or public holidays.
⏱️ If we experience a high volume of orders, processing may take a little longer — we’ll notify you via email or WhatsApp if that happens.
🟢 2. Estimated Delivery Time
Delivery timelines depend on your location and the type of product:
| Shipping Type | Estimated Delivery (after dispatch) |
|---|---|
| Standard Shipping | 4 – 8 business days |
| Express Shipping (if available) | 2 – 4 business days |
| Remote / Rural Areas | Up to 10 business days |
Note: Customized products take additional time due to production and quality checks before dispatch.
🟠 3. Shipping Charges
- Free Shipping: on orders above ₹499 (within India).
- Flat Rate Shipping: ₹59–₹99 for orders below ₹499, depending on product type and delivery location.
- Additional shipping fees may apply for bulk orders or oversized items.
🔵 4. Tracking Your Order
- Once your order is shipped, you’ll receive an email and/or WhatsApp message with your tracking link and courier details.
- You can also log in to your account and go to “My Orders” → “Track Order”.
- Common courier partners: Blue Dart, Delhivery, DTDC, India Post, and Xpressbees.
🟣 5. Delays & Exceptions
Sometimes, delays may occur due to:
- Unforeseen courier or logistics issues
- Weather conditions, natural events, or festivals
- Incorrect or incomplete shipping address
InkMyGift is not responsible for delays caused by third-party courier companies, but we will actively help track and resolve issues to ensure smooth delivery.
🟢 6. Incorrect Address or Failed Delivery
Please double-check your shipping details before confirming your order.
If an order returns to us due to:
- Wrong address
- Unreachable contact number
- Multiple failed delivery attempts
We can re-ship it, but re-shipping charges will apply.
🟠 7. International Shipping (Optional Section)
If you plan to ship abroad later, keep this section (otherwise, remove it for now).
- Currently, we ship only within India.
- International shipping options will be available soon — stay tuned!
🔵 8. Damaged or Lost Packages
If you receive a damaged parcel:
- Take clear photos or videos of the outer packaging and the product.
- Contact us at support@inkmygift.com within 48 hours of delivery.
- We’ll verify with our courier partner and arrange a replacement or refund as per our Refund & Cancellation Policy.
If your parcel is lost in transit, we’ll file a claim with the courier and keep you informed at every step.
🟣 9. Contact for Shipping Queries
For any shipping or delivery-related questions:
📧 Email: support@inkmygift.com
📱 WhatsApp: [+91-9966609753]
📍 Address: InkMyGift, Bengaluru, Karnataka, India
✅ Quick Summary
- 📦 Orders processed in 1–3 business days
- 🚚 Delivery: 4–8 business days (India)
- 💸 Free shipping on orders above ₹999
- 🔗 Tracking details shared via email/WhatsApp
- 📞 Support: support@inkmygift.com
